About

Work Experience

• Library Student Services Coordinator, Lane Community College

  Oct, 2024 - Present

  • Training and oversight of student workers on the student help desk in the library

  • Creation of documentation for student workers and library faculty

  • Configuration of and support for technologies used by students and library patrons

  • Advocate for accessible and equitable design in campus technology services

  • Facilitated revival of discontinued educational hardware through development of specialized software

• Computer Store Associate, Goodwill Industries

  Aug, 2024 - Oct, 20242 months

  • Processed incoming shipments of donations received from individual donors as well as other regional Goodwill Industries facilities

  • Tested functionality of computer and electronics hardware to be put on the sales floor

  • Assessed value of processed donation items

  • Assisted customers on the sales floor in locating and identifying desired computer equipment

• Help Desk Deployment Specialist, Boise State University

  Jan, 2021 - May, 20243 years 3 months

  • Served as a first point of contact for all technical inquiries and issues within the campus community

  • Provided technical education to members of campus

  • Inventoried, repaired, and prepared equipment made available to members of campus

  • Gained responsibility for the production and deployment of Windows operating system using Microsoft Deployment Toolkit, self-taught

  • Documented processes and tasks which I was responsible for and developed

• Facilities Technician, Clearwater Analytics

  Oct, 2019 - Jan, 20202 months

  • Setup and maintained staff workstations and associated equipment

  • Assembled various office tools such as computer desks, chairs, and other office fixtures

  • Monitored and delegated advanced facility issues

• Information Technology Intern, West Ada School District

  Jun, 2017 - Aug, 20192 years 2 months

  • Preparation of computer equipment for use by a School District consisting of over 40,000 students and faculty

  • Set up, securely transported, and deployed staff and student workstations, networking equipment, and office equipment

  • Organized district equipment and knowledge using Microsoft Office applications, including inventory of district hardware, and compilation of faculty contact information

• Repair Technician, Idaho iRepair

  Aug, 2018 - May, 20198 months

  • Repaired 150+ pieces of various technologies including smartphones, laptops, gaming consoles, and desktops following extensive troubleshooting

  • Communicated complex details of repair processes and diagnoses in a way that was understandable to a broad demographic of customers

  • Management of work sites, including monitoring repair job statuses, inventory of repair parts, setup of display products, and store cleanliness

Projects Experience

• Archives, Feudalism, and Digital Literacy

  Sep, 2023 - May, 20247 months

  My undergraduate thesis, informed by my Sociological and Information Technologies backgrounds. Presented at the 2024 Inter-Mountain Social Research Lab.

  • A theoretical analysis regarding the relationship between knowledge, power, and preservation, and how it can be understood to improve our approach toward digital literacy training today

• Personal Cloud Server

  Dec, 2022 - Present

  A suite of open-source and cloud-based productivity and entertainment services serving roughly 25 users.

  • Configured using Proxmox Virtual Environment, Debian, and Docker, with authentication for all services handled via an LDAP backend

• AC Tape Deck

  Apr, 2020 - Feb, 20232 years 10 months

  A music player written from scratch in Swift that emulates the real-time soundtrack feature of games like Animal Crossing.

• FlashBack

  Jul, 2018 - Jan, 20223 years 5 months

  A utility written in Objective-C and Bash used to save setups on rooted Apple devices including configuration files, icon layouts, and wallpapers.

  • Invited to early access of the software storefront 'Chariz' for distribution

Skills

Education

Certificates

Awards

Interests